PRIVACY POLICY

This Privacy Notice explains how, why, and when we collect data from you to provide targeted advertising services.

About Heal To Last (HEALTOLAST)

SUMMARY

What data we collect and how we use it

We may collect the following categories of information on our website and use them for the purposes explained below:

Website activity: Data about your browsing activity on our website
Device and browser information: Technical information about the device or browser you use to access our website. For example, your device’s IP address, and (in the case of mobile devices) your device type and mobile device’s unique identifier such as the Apple IDFA or Android Advertising ID.
Contact Information: If you provide your name, email address or phone number by way of the form on the contacts page or email us directly
Customer Service Information: Information you may provide to customer service including survey responses
Financial Information: Credit card number or other payment account information. This information is collected directly by our payments processor and will remain confidential.
Third-party information: We may collect additional information about you from third-party sources where we have the rights to do so.
Folio and Case Study information: When requested we may ask for case studies, folio samples, show reels and other company information in order to market you to our client base and to hire you as a service provider. You will separately be asked to disclose any copyright restrictions and to give us authorisation to share your information, but not otherwise without written permission.

We use this data to:

provide customer support & supply quotations for services
collect fees and troubleshoot problems
prevent potential fraud and enforce our Terms of Service
customise, measure, and improve our website and services
deliver targeted marketing to you
contact you by email or phone about your account or our services including to market our services to you

Data Sharing

We may disclose personally identifying information (PII) about you:

With our service providers: Companies we contract with who help with parts of our business operations. We require that our service providers only use your PII in connection with the services they perform for us.
With your service providers: Companies under contract with, or acting on your behalf, who handle data (such as a customer lists) on your behalf.
With our subsidiaries and related companies
In connection with legal proceedings: When we are under a legal obligation to do so, for example to comply with a binding order of a court, or where disclosure is necessary to exercise, establish or defend the legal rights of HEALTOLAST or any other third party.
In connection with a sale of our business: If a third party acquires some or all of our business or assets, we may disclose your PII in connection with the sale.

We also share technical data that we collect about your browsing habits and your device (such as data relating to our cookies, tracking pixels and similar technologies) with other advertising companies in the digital advertising industry. This enables them to better target ads to you. Finally, we may disclose aggregated information to our advertisers and other third parties but as anonymous data.

Data retention

PII is held no longer than necessary for our business purposes or to meet legal requirements.

Security

We apply technical, administrative and organisational security measures to protect the data we collect against accidental or unlawful destruction and loss, alteration, unauthorised disclosure or access, in particular where the processing involves the transmission of data over a network, and against other unlawful forms of processing.

Changes to this Privacy Notice

Changes to this Privacy Notice will be posted on this page. If we make a material change to our privacy practices, we will provide notice on the site or by other means as appropriate.

If you have any questions about this Privacy Notice, our privacy practices, or with HEALTOLAST generally, you can contact us here:

todd@healtolast.com.au